Re: The cranky thread
Conversely, at my old job wherein we sold many millions of dollars worth of high end server, storage, and networking gear, we used to go out of our way to keep the regular FedEx guy happy. Drinks from the break room, use of the facilities, pleasant conversation. Of course this was only possible because he wasn't throwing the boxes at us from a distance, or running away. But he did tend to hit us early in his route when he was dropping stuff off, and he'd wait for us when we were getting a last minute shipment out the door.