That's not necessarily what he's asking for at all. I myself, on several occasions, have ordered straight off the value menu--i.e., "I'll have the number 3 with a diet, please"--and had it screwed up, in one case because they handed me someone else's order. Again, I have very low expectations of minimum wage employees working in fast food... but when you're hungry and in a rush, it can really ruin your whole day.