Pizza Man Posted March 5, 2018 Report Share Posted March 5, 2018 I purchased Hero Designer 03/04/18 and I can't get it to upload, I installed a new Windows 10 computer (before it was a Windows 7), and I see nowhere to down load my purchase. I've been gone for a few years...so am I missing something? Quote Link to comment Share on other sites More sharing options...
Greywind Posted March 5, 2018 Report Share Posted March 5, 2018 Switch to the Store. Client area. Quote Link to comment Share on other sites More sharing options...
Pizza Man Posted March 5, 2018 Author Report Share Posted March 5, 2018 OK, I've got a file on my PC....but it won't open.... Quote Link to comment Share on other sites More sharing options...
Greywind Posted March 5, 2018 Report Share Posted March 5, 2018 Do you have Java installed? Quote Link to comment Share on other sites More sharing options...
Pizza Man Posted March 5, 2018 Author Report Share Posted March 5, 2018 7 hours ago, Greywind said: Do you have Java installed? I do now. Let me check again Quote Link to comment Share on other sites More sharing options...
Pizza Man Posted March 5, 2018 Author Report Share Posted March 5, 2018 We;; the old one I bought 5 years ago works, the new ones still won't. so I've got something at least. Quote Link to comment Share on other sites More sharing options...
Simon Posted March 5, 2018 Report Share Posted March 5, 2018 There has been zero change in how the program runs. Did you follow the instructions on the download page? (hint: they start with unzipping/unpacking the downloaded file) Quote Link to comment Share on other sites More sharing options...
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